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The Cirrostratus Group

Paul Ressler, Principal

Category: SaaS Startups

The Human Impact of Your AI Software

Posted on January 29, 2020 by Paul Ressler

Chances are that once you’ve added Artificial Intelligence (AI) capability to your SaaS software product that your customers are dealing… Read more The Human Impact of Your AI Software

SaaS Customer Success – When Should You Add Specialists?

Posted on December 19, 2019 by Paul Ressler

When should a startup or small SaaS business switch from customer success generalists to more specialized customer success staff? When… Read more SaaS Customer Success – When Should You Add Specialists?

Selecting and Managing Customer Success Partners For Your SaaS Business

Posted on October 18, 2019 by Paul Ressler

If you haven’t decided whether to use partners for customer success in your SaaS business, my post “When should SaaS… Read more Selecting and Managing Customer Success Partners For Your SaaS Business

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Paul Ressler

Principal

The Cirrostratus Group helps SaaS and Cloud providers plan, implement and optimize their services.

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Artificial Intelligence Big Data Cloud Computing Cloud Computing Resources Converting to SaaS / Cloud Customer Success Leadership Metrics Mobile Open Source Software Professional Services SaaS SaaS Startups Service Delivery Service Level Agreements Technology User Experience

Recent Blog Posts

  • The Human Impact of Your AI Software
  • SaaS Customer Success – When Should You Add Specialists?
  • SaaS and Artificial Intelligence
  • Selecting and Managing Customer Success Partners For Your SaaS Business
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