A customer journey is typically defined as the sum of all the experiences that your customer has with your brand… Read more Your SaaS Customer’s Journey
Category: User Experience
Five Tips for a Successful User Experience Test
I recently had the opportunity to participate in a user experience test related to software that I use on a… Read more Five Tips for a Successful User Experience Test
Customer Experience Isn’t Just About Your Product
In this day and age one would think that subscription based technology businesses would understand the importance of customer satisfaction… Read more Customer Experience Isn’t Just About Your Product