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The Cirrostratus Group

Paul Ressler, Principal

Category: Metrics

Selecting and Managing Customer Success Partners For Your SaaS Business

Posted on October 18, 2019 by Paul Ressler

If you haven’t decided whether to use partners for customer success in your SaaS business, my post “When should SaaS… Read more Selecting and Managing Customer Success Partners For Your SaaS Business

Your SaaS Customer’s Journey

Posted on January 29, 2019January 29, 2019 by Paul Ressler

A customer journey is typically defined as the sum of all the experiences that your customer has with your brand… Read more Your SaaS Customer’s Journey

Four Keys to Success as a Cloud Services Provider – Dyn Case Study

Posted on February 19, 2013August 12, 2013 by Paul Ressler

Dyn, a Manchester, N.H.,-based provider of Domain Name System (DNS) and email services for SMB and enterprise customers, has a… Read more Four Keys to Success as a Cloud Services Provider – Dyn Case Study

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Paul Ressler

Principal

The Cirrostratus Group helps SaaS and Cloud providers plan, implement and optimize their services.

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