A recent blog post I published outlined seven requirements for successful up-selling. Based on the sources in that blog, SaaS… Read more Are You Acquiring the Right Customers?
Author: Paul Ressler
Consultant specializing in Service Delivery for SaaS, Cloud Computing, and Managed Services.
Seven Requirements for Successful Up-selling
A recent survey from Pacific Crest Securities shows the substantial impact that up-selling can have on your SaaS business including:… Read more Seven Requirements for Successful Up-selling
Your Good Friends in Customer Success
The SaaS software business continues to develop with a new functional role, and in many cases a functional department, has… Read more Your Good Friends in Customer Success
The Cirrostratus Group 