The SaaS software business continues to develop with a new functional role, and in many cases a functional department, has… Read more Your Good Friends in Customer Success
Category: Service Delivery
Customer Experience Isn’t Just About Your Product
In this day and age one would think that subscription based technology businesses would understand the importance of customer satisfaction… Read more Customer Experience Isn’t Just About Your Product
Ideas to Improve Your SaaS Technical Operations
I am familiar with Dyn and had previously written an article about their enterprise offers. When I heard about their user conference I… Read more Ideas to Improve Your SaaS Technical Operations
