I recently had the opportunity to participate in a user experience test related to software that I use on a… Read more Five Tips for a Successful User Experience Test
Author: Paul Ressler
Consultant specializing in Service Delivery for SaaS, Cloud Computing, and Managed Services.
Why is “House of Cards” slow?
I’m a fan of the Netflix show House of Cards but this isn’t about whether Kevin Spacey’s character Francis Underwood… Read more Why is “House of Cards” slow?
Customer Experience Isn’t Just About Your Product
In this day and age one would think that subscription based technology businesses would understand the importance of customer satisfaction… Read more Customer Experience Isn’t Just About Your Product
The Cirrostratus Group 