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The Cirrostratus Group

Paul Ressler, Principal

Seven Requirements for Successful Up-selling

Posted on March 8, 2019March 8, 2019 by Paul Ressler

SaaS Up-selling Checklist A recent survey from KBCM Technology Group (previously Pacific Crest Securities) shows the substantial impact that up-selling,… Read more Seven Requirements for Successful Up-selling

Your SaaS Customer’s Journey

Posted on January 29, 2019January 29, 2019 by Paul Ressler

A customer journey is typically defined as the sum of all the experiences that your customer has with your brand… Read more Your SaaS Customer’s Journey

The Right Customer Attitude for Successful Up-selling – Happy & Satisfied

Posted on November 26, 2018 by Paul Ressler

My blog post Seven Requirements for Successful Up-selling listed the seventh requirement for successful up-selling as needing happy and satisfied… Read more The Right Customer Attitude for Successful Up-selling – Happy & Satisfied

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Paul Ressler

Principal

The Cirrostratus Group helps SaaS and Cloud providers plan, implement and optimize their services.

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Recent Blog Posts

  • Selecting and Managing Customer Success Partners For Your SaaS Business
  • When Should SaaS Startups Use Partners for Customer Success?
  • On-boarding for SaaS Artificial Intelligence Applications
  • Seven Requirements for Successful Up-selling
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