I recently attended the Mass Technology Leadership Council session entitled SaaS Business Model Series: Improving Customer Satisfaction and the Customer… Read more Improving the SaaS Customer Experience
Category: Service Delivery
The 3 Things Every SaaS CEO Should Know About Their Service Delivery
The CEO of a SaaS or Cloud Services business can’t and doesn’t need to know everything about Service Delivery in their… Read more The 3 Things Every SaaS CEO Should Know About Their Service Delivery
Using Infrastructure as a Service for your SaaS application
Infrastructure as a Service (IaaS) has come a long way and I believe some of these services are now equipped… Read more Using Infrastructure as a Service for your SaaS application
The Cirrostratus Group 