I recently compiled the results from a survey I set up on the SaaS customer experience from the providers perspective.… Read more Availability and Security More Important than SaaS Application Functionality?
Category: Service Delivery
All aspects of providing services to SaaS, Cloud Computing and Managed Services customers.
Take the Survey – Providing an Excellent Customer Experience
The customer’s overall experience using a cloud or SaaS service is an important criteria of whether a customer will continue using… Read more Take the Survey – Providing an Excellent Customer Experience
The 5 things Every SaaS CTO Should Know About Their Service Delivery
Past postings have talked about what the CEO and CFO should know about their service delivery. The CTO of a… Read more The 5 things Every SaaS CTO Should Know About Their Service Delivery
The Cirrostratus Group 